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We take the utmost care to make sure your order is immaculately packed and presented. During the business week, we ship most orders the same day you place your order, provided your order is placed before 4pm EST.
We offer a multitude of domestic shipping options via United Parcel Service (UPS) and a growing number of options via the United States Postal Service (USPS). Shipping costs are calculated during checkout and are based on the weight, size, and destination of the order. We ship to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands.
At this time we do not ship outside of the United States.
If you are not satisfied within the first 30 days of your purchase, simply return it to us in like-new condition and we will happily accept your return and process a refund or exchange.
Products for return or exchange should be sent to the address below. To request a copy of the returns and exchanges questionnaire simply email us at firstname.lastname@example.org.
Send returns and exchanges to:
220 SW First Ave - Portland, OR 97204
Email us directly at email@example.com if you have any questions on how you might best return an item to us.